By James Reason

This ebook explores the human contribution to the reliability and resilience of complicated, well-defended platforms. often the human is taken into account a chance - a process part whose detrimental acts are implicated within the majority of catastrophic breakdowns. in spite of the fact that there's one other point of view that has been particularly little studied in its personal correct - the human as hero, whose diversifications and compensations carry platforms again from the threshold of catastrophe many times. What, if whatever, did those events have in universal? Can those human talents be ’bottled’ and handed directly to others? The Human Contribution is essential analyzing for all pros in high-consequence environments and for managers of any advanced process. The ebook attracts its illustrative fabric from a large choice of harmful domain names, with the emphasis on healthcare reflecting the author’s specialise in sufferer safeguard during the last decade. All scholars of human components - notwithstanding pro - also will locate it a useful and thought-provoking read.

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The Human Contribution: Unsafe Acts, Accidents and Heroic Recoveries by James Reason


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